Pull fresh comments from each platform
Pulls new comments from the social platforms into your inbox.
This goes through every active inbox-capable account in the workspace and asks the platform for new comments since the last time you refreshed. New comments get added to the cache, so the next call to GET /comments includes them.
The first refresh on a brand-new account pulls the last 7 days of comments. After that, each refresh just picks up where the last one stopped.
If one platform is having a bad day, the refresh keeps going for the rest — you won’t lose updates from Instagram because YouTube timed out.
The response tells you how many new comments came in, so you know whether to re-list. Any member of the workspace can trigger a refresh.